Pole Insurance ($95*)
We offer “Insurance” for rental poles at an additional cost. You may want this in case of accidental spiking or breaking of a pole. We are the first and only company to offer this. Pole manufacturers and other rental services do not offer this. You do not have to buy this to rent poles.
How does this work?
There is a one time charge per season of $95.00* for up to 2 poles, then $25 for each additional rental pole. This covers any poles that may get spiked or break during your rental. This is a non refundable fee. We must have all the pieces of pole returned to us. Claims must be made within 24 hours of damage. Rentpoles.com will not pay for the pieces of a broken pole to be mailed back to us. However, we will replace the pole within 1-3 business days.
By not buying “Insurance” you agree to rental terms regarding damaged poles. Additionally, if a pole is returned in unfavorable condition you will be charged the cost of a replacement pole. As a reference, last season we had only six (6) poles replaced out of 502 rented. Since 2008 we only had 13 poles break during the rental process. 2019- 4 poles and 2020 seasons we didn't have any poles break. 90% of the poles we rent are 1-3 years old and in most cases poles are less than 1 year old.
This insurance does not cover any injury or death that may occur while or during the use of a rentpoles.com pole(s) or equipment. This can not be added to the purchase of new or rental poles. Our insurance will cover poles during the shipping process to and from Rentpoles.com, locations.